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Role
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Location
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responsibilities
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Support pre-launch activities in region and sustain day-to-day operational activities after product launches. Troubleshoot daily operational issues and escalate to different functions accordingly.
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Be the main point of contact for bulk return authorization to customers. Ensure exchanges are delivered to customers on time.
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Be the point of contact for customer escalations, and drive root cause and corrective actions. Be the Reverse Logistics representative in calls with customers.
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Support Reverse Logistics reporting function in region by submitting data feeds to customers according to specific needs. Monitor test/repair results and bill customers accordingly.
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Company Description
Competencies
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Entrepreneurial spirit.
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Excellent time management skills with demonstrated ability to operate in a fast-paced environment and juggle ever-changing priorities and deadlines.
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Strong interpersonal skills and ability to work with cross-functional teams, customers, and external vendors.
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x
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benefits
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x
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x
x
x
x
Skills
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